Contact Us
Talk to our team
Whether your question is about your account, a payment, a bonus or a game, our support team is happy to help.
Live chat
Our live chat is open around the clock, and our team can help in several languages.
Write to us at [email protected].
Closing or reopening an account
To close your account, contact our support team with your username or registered email. We confirm the closure by email within 24 to 48 hours.
Complaints
If you have a complaint, send the details to our support team first. If the matter is not settled through our complaint procedure, you can refer it to eCOGRA for free independent adjudication.
Our company
Nitro Casino is operated by BP Group Limited, The Ferries Business Centre, 9 Guze Fava Street, Sliema SLM1632, Malta.